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Management Training and Development

Overview

Effective managers shape workplace performance, morale and culture. However, many step into management roles without the practical tools or confidence to lead people well. Our Management Training and Development programmes build capability in the core areas managers work with every day — performance, selection, negotiation and coaching.

The result is confident leaders who communicate clearly, make fair decisions, and support strong team outcomes.

Why This Programme Works
Practical, real-world approach

  • Tailored to your organisation’s values and environment
  • Highly interactive with real case scenarios
  • Focused on sustainable behaviour change, not just theory

Programme Focus Areas

Performance Counselling and Disciplining
Managers learn how to address performance and behavioural issues constructively, early and professionally.

  • Setting expectations clearly
  • Giving feedback that leads to improvement
  • Documenting and managing ongoing issues
  • Using disciplinary processes correctly and consistently
  • Participants will apply practical frames in role play environments to enhance their learning

 

Recruitment Skills
Hiring the right people is one of the most powerful drivers of team performance.

This module covers:

  • Defining role requirements
  • Planning and conducting structured interviews
  • Asking behavioural and capability-based questions, using the BEI and SPO techniques
  • Making fair and evidence-based selection decisions
  • Conducting role play based interviews applying structured interview frames

 

Negotiation Skills
Managers frequently negotiate — with staff, suppliers and colleagues.

Participants develop the ability to:

  • Prepare for negotiation discussions
  • Understand both positional and interest-based negotiation styles
  • Communicate clearly and assertively
  • Reach solutions that maintain positive working relationships

 

Customised Mentoring Programmes
We develop mentoring frameworks that strengthen internal talent pipelines and build leadership depth.

  • Matching mentors and proteges effectively
  • Setting goals and development outcomes
  • Structuring conversations for growth and progress

Expected Outcomes

After completing this programme, managers will:

  • Communicate with clarity and confidence
  • Address issues early and constructively
  • Make better hiring and development decisions
  • Negotiate outcomes that support both relationships and results
  • Support a fair, consistent and high-performing team culture

Looking for the Best Management Training?

Take advantage of standard courses that are likely to fit into any business, company or corporate environment…

or contact me about my fully customised courses.

Call me at

021 123 1234

CONTACT US

Let's get in started on the
Next Level

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Prefer to have a chat first?

Give me a call to have a chat about how your team can reach the next level in their management performance.

We’ll cover key points, what type of training you’re after, how much time your staff can dedicate to training, key areas that need to be covered and possibly approximate costs. 

I will then provide a detailed proposal.